The team at Castle Howard have just confirmed that their Christmas event will not go ahead as planned due to the uncertainty around the government’s new coronavirus restrictions. Here is the full statement.
Update: Christmas at Castle Howard
It is with great sadness that we have to announce that ‘Wish Upon a Frozen Star’, this year’s Castle Howard Christmas event has been cancelled. Following the Government announcement of a second national lockdown from 5th November until 2nd December we have spent a lot of time as a senior team trying to find ways to make the light show event work, however the conclusion is that it is not logistically or financially viable to try to delay the get in period and the opening of the event.
All bookers will be contacted by See Tickets to organise refunds and we thank you for your support, and understand there will be many disappointed people. We are extremely disappointed ourselves not to be able to make this new magical event happen this year, but the safety of our staff, our visitors and the financial stability of the organisation have to take priority to ensure we can come back next year with another Christmas event that will once again surprise and delight our visitors.
We’d like to say a huge thanks to our creative partners on these events, who have worked so hard alongside Castle Howard to explore every option during the past few months and particularly given the lockdown news we received at the weekend. We certainly hope, and intend, to continue the partnership with The Projection Studio, tutti frutti productions and our associated production teams on future events.
We continue planning for both Father Christmas in the House and the Courtyard Grotto from Friday 4th December.
We have to cancel Father Christmas performances in the House that take place between 28th November and 3rd December, due to lockdown restrictions. See Tickets will be in touch with bookers to offer refunds on these performances or try to get you into a later show. It is our sincere hope that performances from 4th December will be allowed to continue. For people who booked Father Christmas tickets in conjunction with the light show, we will be contacting you directly to refund a proportion of your ticket. If you would like to cancel your Father Christmas tickets (either Enchanted Audience with Father Christmas or the Storytime with Santa Grotto) because you cannot now come to the light show, then this is fine and you will be offered a refund. Please bear with us whilst we work through all bookers with our partners at See Tickets.
We’re so sorry to hear the news from Castle Howard, as so many families were looking forward to visiting at the end of a very difficult year. We will continue to keep you updated on the Christmas events going on in and around York in 2020. Keep an eye on our website and social media as things are changing very rapidly.
